Account Services
Welcome to 1st National Bank’s Account Services Page
On our Account Services page, you will find an overview of the digital banking services offered at 1st National Bank. Learn about our services such as:
- Online Banking
- Online Banking Alerts
- Online Bill Pay
- Zelle®
- eStatements
- Mobile Banking
- Mobile Banking Alerts
- Mobile Deposit
- Mobile Wallets
- 1st OnCall
Online Banking
- Online Bill Pay – send payments to companies or a check to your kid
- Recurring payments or single payments can be scheduled
- Transfer Money between banks (your name must be on both accounts)
- Stop Payments
- Reorder checks
- View statements or transaction history
- Instant Alerts – receive alerts when transactions occur or your balance changes for enhanced security
- Secure Now Multifactor Authentication – receive a one time passcode OTP when logging into your account
- Find banking center
Online Banking Alerts
Instant Alerts allow you to customize your alerts for your account. Choose from over 80 account alerts.
Want to know if your balance drops? How about when a deposit is made? With our Instant Alerts, you’ll know the moment it happens, without ever logging in. They’re not only convenient, they can also help you spot signs of fraud and identity theft.
Online Bill Pay
Bill Pay is your central hub for all your payments, regardless of who gets paid.
With Bill Pay we are able to pay your bills with
- Paper checks
- Electronic checks
- Zelle® instant payments
With millions of users across the U.S. and our nation’s largest network of billers, paying bills, or anyone else for that matter, is easy and convenient.
Zelle®
Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the cost of the lunch tab, Zelle® is a fast, safe and easy way to send and request money with friends, family and others you trust2.
Money is sent directly to the recipient’s account and is typically available in minutes1, and all you need to send money is the recipient’s email address or U.S. mobile phone number.
eStatements
eStatements: Simple, more Secure, more Convenient.
In the fast paced and ever changing world of banking technology, one thing has remained: a commitment to ease and security. How you receive important financial documentation can be integral to banking safety.
Mobile Banking App
Mobile Banking is the ultimate on-demand service. Now, you can securely access your account information from any mobile device with text messaging, mobile web, or Google Play and Apple applications.
Experience the convenience of:
- Viewing account balances
- Viewing recent transactions
- Transferring funds between accounts, anytime, anywhere
- Notifications when account balances reach a certain level or
- Paycheck is deposited
- Deposit checks
- Pay bills
- Zelle®
Our Mobile App is a free service!
Instant Alerts
With our Instant Alerts, monitoring your account activity is easy.
Want to know
- If your balance drops
- When a deposit is made
- When your debit card is used
With our Instant Alerts, you’ll know the moment it happens.
They can even help spot signs of fraudulent activity, so you can take action right away. Alerts can be activated from the More page, or by selecting the quick link on the Accounts page.
Mobile Deposit
Making a deposit on the go is easy!
From “Deposit”, you can easily deposit a check as well as review your deposit history.
Making a mobile deposit is as easy
- Properly endorse your check
- Make sure to include “For 1st National Bank Mobile Deposit Only“
- Select which account to deposit your check
- Enter the check dollar amount
- Snap a photo of the front and back of your check
- Review your information
- Click deposit
Mobile Wallet
With Mobile Wallet, no more fumbling through your wallet to find your card or worrying about not having your card at checkout.
Just add your 1st National Bank Cards to your mobile wallet to use as a contactless method of payment. Mobile Wallet also adds another level of security with encryption, tokenization, and biometric authentication to protect your information.
It conveniently works with Apple Pay, Google Pay, and Samsung Pay.
1st OnCall
- Bank by phone while you are on the go. Call (513) 228-0019 or (888) 932 3221.
- These services are available to you:
- Loan and deposit account information
- Transfer funds between accounts
- Recent transaction lists
- Fax statements anywhere
- Reorder checks
- Transaction searches
- Stop Payments
- Interest rate information
- Report lost or stolen cards
Questions about our Online Services?
If you have questions about any of our services, please call us at (513) 932-3221, email customerservice@bankwith1st.com, or submit a contact form.
If you need assistance paying a bill, or researching a bill that was paid, please call 1 (855) 827-0367 between the hours of 7:00 PM and 1:00 AM, 7 days a week for support.
1st Online Disclosure
Bill Pay Terms and Conditions
