Loan Servicing Specialist

Location: Lebanon, OH (in office)

About Us:

1^st National Bank is Southwestern Ohio’s leading community financial institution, committed to delivering exceptional financial products and services. “Bank your Best” with us, as we focus on integrity, responsibility, and financial excellence while proudly serving our local communities. Our diverse and collaborative team thrives in a stimulating work environment that encourages innovation and personal growth. As industry leaders, we continuously introduce cutting-edge banking systems and technologies to provide state-of-the-art service. Join us at 1^st National Bank, where we don’t just bank – we build futures together.

Job Description:

1^st National Bank in Lebanon, Ohio, is seeking an experienced and motivated Loan Servicing Representative to join our team. This position is perfect for a self-starter who is adaptable, solution-oriented, and confident in handling challenges.

Key Responsibilities:

• Insurance Administration: Manage hazard and flood premium payments, monitor flood insurance policies, process insurance cancellations, and arrange for forced-place insurance as needed.
• Private Mortgage Insurance (PMI): Handle monthly PMI payments, process cancellations, send required notices, and coordinate inspections.
• Escrow Administration: Distribute escrow notices, assist with real estate tax payments, monitor accounts for exceptions/delinquencies, and conduct annual analyses.
• Collections/Loss Mitigation: Contact delinquent homeowners, provide status updates to the loan committee, and implement strategies to prevent foreclosure (e.g., loan modifications, repayment plans, short sales, Deed in Lieu). Prepare and deliver GSE/PMI delinquency reports.

Qualifications and Abilities:

• Previous experience in lending, loss mitigation, and familiarity with Freddie Mac guidelines.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Strong communication skills, both written and verbal.
• Ability to work independently and proactively resolve issues.
• Collaborate on projects within the department or across functions.
• Cross-train in areas within Loan Servicing to provide support during changes in volume.
• Perform other related job duties and special projects as assigned.

Compensation:

• $40,000–$50,000 per year, based on previous experience.

Why Join Us?
At 1^st National Bank, we pride ourselves on fostering a supportive and dynamic work environment where team members can thrive. If you’re ready to bring your expertise and enthusiasm to our team, we’d love to hear from you!

1^st National Bank offers many benefits to its employees which include items such as:

• Full Healthcare
• Dental and Vision Benefits
• Long and Short-term Disability
• Employer matching 401(K)
• PTO (paid time off)
• Competitive Salaries
• Room for Advancement (we promote from within!)
• Plus much, much more!

Join our team and be a part of a company that values excellence and innovation. We look forward to reviewing your application!

1^st National Bank is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.